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American Integrity Insurance (AI) holds a prominent position in Florida's competitive insurance market. However, a review of customer experiences reveals a complex picture, marked by both positive and negative accounts. This review analyzes this duality, offering insights for potential and current policyholders. Customer Experiences: A Divided Narrative While AI boasts positive reviews praising prompt claim settlements and helpful adjusters, a significant portion of online feedback expresses dissatisfaction. This discrepancy demands a closer examination of the factors contributing to this disparity....